- Same Day
- Occasions
- Flowers
- Plants & Gifts
- International
- Funeral & Sympathy
- Christmas
HOW CAN WE HELP?
Delivery
Delivery Charges
The delivery/shipping charge for each gift can be viewed in the order process when you select when you'd like your gift delivered.
Here's the list of our delivery timings and prices:
Type of delivery | Day of delivery | Price |
---|---|---|
Florist | Same Day | £10.00 |
Florist | Next Day and Future | £7.50 |
Next Day | AM Delivery | £12.00 |
International | Same day (selected countries), next day and future | £12.00 |
*Please note that certain delivery dates may incur additional charges.
For the most up-to-date prices, select your gift, enter the recipient's details and select your preferred delivery date.
Same Day Delivery
For same day flowers, make sure you place your order by 3pm Monday to Saturday for delivery by 6pm that day. This flower delivery service is available to most areas of UK and Ireland.
To view the products available for same day delivery click here
Our network of expert florists, in over 140 countries allows us to offer same day flower delivery to selected International countries too. Once you've selected the country in the International Flower Delivery shop you will be advised of the next available delivery date in the calendar displayed on the product page.
Next Day Delivery
Next day delivery is available in the UK, and most other countries. Just be mindful of the time difference. For large funeral tributes please allow extra time.
All delivery dates and times can be viewed during the order process once you've selected your gift and entered your recipients name/address details.
Morning and Afternoon Delivery Service
When you choose your delivery date you will be offered a choice of 'am' 8am - 12pm (£12.00) or all-day 8am - 6pm (£7.50) to most delivery locations. If you want to make a specific request you can do this in the delivery instructions box. While every effort will be made to adhere to your request, this cannot be guaranteed.
Courier Delivered Gifts
While all flower orders are hand-delivered by our network of florists, other gifts such as hampers and plants are delivered by our courier partners. Delivery will take place between 7am - 7pm.
Florist Delivered Gifts
Our network of florists allows us to offer a reliable and personal delivery service. All of our floral gifts are created and hand delivered by our expert florists and are available with same day, next day & future delivery from Monday to Saturday for delivery by 6pm on your chosen day.
However if a special national occasion (such as Mother's Day, Valentines Day or Christmas Eve) falls on a Sunday then we may offer Sunday delivery. Please check available delivery dates for each gift during the order process.
For next day delivery please place your order before midnight. If you place an order for next day delivery before midnight on a Saturday then your order will be delivered on Monday.
To get your gift delivered the same day, place your order before 3pm Monday to Saturday for delivery by 6pm that day. The same day delivery service is fast and convenient especially if you need a gift in a hurry, so for only £10.00 your gift could be delivered today!
To view all gifts available same day you can visit our Same Day Flower Delivery shop.
Delivery Times
During the order process you will usually be able to select either 'am' (8.00am to 12.00pm) or all-day (8.00am to 6.00pm) for delivery. We are unable to specify a time within these delivery windows.
During peak periods (such as Christmas, Valentine's Day and Mother's Day) our florists will extend their working day to cater for the increase in orders.
Funerals - If you're ordering for a funeral and require delivery for a specific time, please add this information to your order form using the delivery instructions box during the order process.
Courier delivered gifts – Delivery can occur any time between 7am to 7pm. An exact delivery time during these hours cannot be specified.
Tracking Orders
After you have placed your order you can follow it's progress easily in your account. For any UK order, simply click ‘Order History’ and then the order you want more information about.
Unfortunately we are unable to track orders for deliveries outside the UK, an International order number will not work.
In addition to tracking, we'll send you an email when your gift is on it’s way and again when the order is marked as ‘Delivered' by the driver.
If you do have any query regarding your delivery click here for the ways to get in touch with our friendly Customer Care Team.
Future Delivery Dates
You can check all delivery dates available for a particular product during the order process. Once you select a delivery date, look below the date on the screen to see the cost of delivery.
Selecting a Delivery Date
You can check all delivery dates available for a particular product once you have selected your gift and entered the name and address details of the recipient. At the bottom of the calendar is the cost for each type of delivery.
Are you able to make International Deliveries?
Yes - Interflora have an extensive network of expert florists in over 130 countries world wide. Simply visit our International Flower Delivery section.
The delivery day of your chosen item is of course dependent on where in the world you are sending it, for example you can get same day delivery in Argentina if you order by 3pm Mondays to Saturdays, but in Japan the time difference means you must order at least two days before. Each country has it's own unique flower designs, many of which are grown indigenously. While we try to show you the style of floral gifts available, in some cases the flower content and style may vary to ensure we deliver the very best gift we can.
Please note that in many countries it is customary for the florist to contact the recipient prior to making the delivery. This is why we ask you for the telephone number of your recipient during the order process.
Deliveries to Funerals, Offices, Hospitals, Hotels or Ships
Offices
Yes - For deliveries to work or business addresses, please ensure you include the company name and full address for of the recipient. We are unable to accept orders where full address information has not been supplied.
Please note that orders will be delivered to the reception at the address supplied, the signature of the person signing for receiving the order will be accepted as proof of delivery and fulfilment of the order.
Funerals
We understand that placing your order at such a difficult time is not easy. Here is a little guidance which may help with placing your order:
We recommend that you place your order at least one working day prior to the required delivery date. Please allow additional time for large floral tributes and bear in mind that our florists are closed on Sundays. For timed delivery please specify any detail within the 'Delivery Instruction' box, during the order process. The delivery charge is £7.50.
During the order process you will be asked to enter the name of the deceased and a funeral date and start time followed by the Funeral Director's details. We recommend that your tribute gets delivered either to the funeral director ready for the funeral or the home of the deceased. The default option is the funeral director's name and address, to change this simply click on 'Use different delivery address'
If you'd prefer to get some expert advice click here (hyperlink to contact us page) for how to contact us, one of our expert advisors will be on hand to help. International funeral flowers are available for delivery to over 140 countries worldwide. Please see our International Flower Delivery service and range. Please take into consideration the time differences
Hospitals
It is possible for our florists to make deliveries to hospitals. However we recommend that you check with the hospital before placing your order as some hospitals no longer allow flower deliveries. When placing your order please ensure you include the recipient's surname, full address of the hospital and ward name or number on the delivery information section during the order process.
Before you place your order, you might find the tips below useful guidance:
Because space and display areas are limited in hospitals and vases not always available, hand-tied bouquets or vase arrangements delivered in water are recommended. Unfortunately, hospitals cannot accept planted gifts due to the soil content.
Hospitals do not permit flower deliveries to Intensive Care Units; however some hospitals will place flowers outside the ward for the benefit of visiting families.
Orders will be delivered to the hospital reception; the signature of the person receiving the order will be accepted as proof of delivery.
Please note: Any gifts which are delivered by courier cannot be delivered to hospitals.
Hotels
When placing your order please ensure you have included the full address of the hotel, telephone number, the recipients room number (if known).
Please note that orders will be delivered to the hotel reception, the signature of the person receiving the order will be accepted as proof of delivery.
Some hotels may not accept courier delivered items. We therefore advise that you check with the hotel before placing an order for courier delivered gifts.
Ships
If your order is being delivered to a ship, you will need to provide us with the date and time the ship is sailing or docking, the shipping line and dock number as well as the recipient's cabin number (if known). Please enter this information in the 'Delivery Instructions' box.
Please note that orders will be delivered to the ship/port reception, the signature of the person signing for the order will be accepted as proof of delivery and fulfilment of the order.